At Flower Delivery Camberwell, we're proud to be your dedicated local florist, delivering vibrant, fresh blooms to homes and businesses throughout Camberwell. Your satisfaction is our top priority. Every bouquet and arrangement we create comes backed by our fresh flowers guarantee, so you can enjoy peace of mind with every delivery.
We take the greatest care when preparing and transporting your flowers. In the rare event that your order arrives damaged or not in the best condition, please let us know as soon as possible. Providing a photo of the damaged flowers, packaging, and any relevant details helps us assess the situation promptly and offer a swift solution. Your experience matters to us, and we strive to make it right every time.
Our commitment is to deliver only the freshest flowers to Camberwell locals. All our arrangements are crafted on the day of delivery and sourced from trusted suppliers. We guarantee that your flowers will remain fresh and beautiful for a minimum of 5 days from the date of receipt, provided they are cared for according to our flower care guidelines included in every order. If you believe your flowers were not fresh upon arrival or wilt early despite proper care, please let us know during this 5-day freshness window so we can promptly address your concerns.
Your satisfaction is important to us. If you encounter issues with the quality or freshness of your flowers within the designated window, we offer two resolution options:
Let us know your preferred resolution, and we’ll arrange it quickly and efficiently.
Customer feedback allows us to continually improve our service. Should you have any complaints about our flowers, delivery, or service, please reach out to us with your order number and details of your concern. Our friendly Camberwell-based team aims to respond promptly — typically within one business day — to work with you on a satisfactory solution. Every complaint is taken seriously, and we see it as an opportunity to improve.
As a long-standing Camberwell florist, we are passionate about brightening your days with gorgeous, guaranteed-fresh flowers. Whether you’re ordering for a special occasion, event, or just to bring joy to someone locally, you can trust our experienced team for reliable delivery and outstanding customer care. If you have questions about our returns, refunds, or complaints process, please don’t hesitate to get in touch. Thank you for supporting local and choosing Flower Delivery Camberwell.
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